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Terms and conditions

We sell authentic Hygge watches manufactured by POS Company in Japan. We are the authorised Australian distributor. As such we use official Hygge product images and product descriptions provided to us by POS Company in this website.

Purchase orders will usually be packed within 24 hours and dispatched from our warehouse with Australia Post. Shipment will be trackable, and become the property of the purchaser.

We understand that a watch is a personal item, that has to suit the arm of the wearer. If you are not completely satified with the look of your new watch once you have tried it on, then we do allow returns. But, the following 3 conditions must be complied with:

1. The new watch just purchased, must be returned straight away. 2. It must be in the original packaging & still be in perfect order & condition ... the condition in which it was received, in other words. 3. The freight on such returns is at the purchasers own expense, & it must include tracking.

Once we do receive the returned watch, in the condition as stated above, we will refund you the purchase price paid.

The usual Hygge guarantee applies to all watches. All are guaranteed for 2 years against faulty workmanship, given they are treated and used in the manner for which they were intended. Pos Company, the manufacturers of Hygge watches in Japan, and us as their agent in Australia, will replace or repair any item proved to be defective within the warranty period.